Testimonials & Reviews
Donna H. - Square - Positive Feedback on Quality, Environment, Customer service, Wait time "Everything
was great. Beautiful job grooming and caring for my precious Golden
girl, Lulu. Great price, great service and they treat my girl the way I
treat her, with affection!!"
Jane M. - Hi Nicoll, You always do a
great job on Gus and Grace but this past week you really outdid yourself! Gus
came home from his solo appointment looking more fabulous than usual! Doug and
I are so grateful to you that Gus no longer shakes in his paws and from head to
toe when he goes for grooming. You, your husband and your mother have improved
his quality of life so much! Thank you!
Jen L. - Square - Positive Feedback on Customer service, Wait time "Love Nicole and her husband. They do a great job!"
Yelena K. - Square - Positive Feedback on Quality, Customer service, Other "The care they have for my dog is exceptional!"
Annette O. - Square - Positive Feedback on Quality, Customer service, Environment, Wait time "Always a pleasure doing business with K9's & Feline's!!"
Lisa B. - Square - Positive Feedback on Customer service, Wait time, Quality, Environment. "Most
important is that my fur baby Tanner was clean, beautiful and so happy.
Thank you for accepting us into your caring family business."
Rose W. - Just wanted to say thank you for standing behind the products you sell.
Within hours you and Abady took care of the issue and the next day, it
was replaced. Thank you again.
Peggy B. - We
are SO pleased and excited with Hannah and Dudley’s grooming
experience. It appeared to be much less stressful and scary for them
than past groomers. Thank you SO much for all you do —and the way you
do it, Nicoll and Michael!
P. Fiaccone - He opened the
store so I could get some cbd for my dog when he was there only to give
his dog a bath…on a Monday!
Jacqueline M. - Sydney had a wonderful experience today. Thank you so much for your kindness and gentle care🙂
Christina C. - Our Shih Tzu Lacey always looks fantastic!! Love the holiday peppermint
scent she has. I can't wait to give her her Christmas presents I picked
out today for her! Thank you so much always!! ❤
Merry Christmas and Happy New Year!!
Chad D. - Our puppy loves you and we do too. Thank you for all of your loving care!"
Ruth B. - By far my favorite pet store. Nicole is a wonderful resource
and groomer. She’s knowledgeable and loves the animals.
Lynette L. - Nicoll is wonderful and friendly. Your attitude is always
positive. I am really impressed. I appreciated it. Thank you!
Stephanie H. - Nicoll
and her husband were absolutely incredible with my feisty F4 Savannah
who despises getting her nails done. They were able to cut her nails
with minimal stress and were beyond patient with her. Today was my first
nail clinic and will definitely be back.
Maureen S. - Nicoll is amazing! Her knowledge, attention to detail, and love of her job and her clients is second to none! Highly recommend!
Laurie H. - They
are extremely good with my dog Bella who's 15 years old, going blind
and deaf. She's gotten difficult to groom in her older years, but Bella
is treated so well and groomed with much care and pampering. We are very
lucky we found K-9 and Felines and of course it came from a high
recommendation from a friend who takes her dogs there.Thank you so much
for taking care of Bella, she looks beautiful and smells so good when we
get her back from her grooming appointment. We can trust you with our little Yorkie and know all will go well. Thank you!
Jane M. - Both of my Labradoodles left Nicholl's shop looking fantastic and feeling very chill. My 14 year old has needed to be sedated for the last five years for grooming but not with Nicholl! He got some special attention and handling and he was happy throughout. Needless to say, Nicholl's special touch and warm and personal service has made me a returning customer.
Amanda M. - Thank
you for being so awesome Nicole! She is so patient with my little
rescue dog Didi whose had a traumatizing past! Always so sweet with him
and he comes out looking like a million bucks!
Steve S. - We've been taking our dog Julia here for years. Always does a great job and is very gentle and kind to the animals.
Donald S. - Nicoll has been such a big help helping me with my senior dog. We've discussed options and processes of eliminating for him. She had me also try "K9 releaf" CBD snacks for his pain and he responded greatly and seems like he's back to normal again. I like that Nicoll is knowledgeable about the products she carries. Her love of 4 legged friends really shows, I think that's why she does what she does and does it well. Thank you for helping my special little guy get back on his feet again.
Carol T. - Nicholl is wonderful!! My Shih-Poo has fear aggression, etc., and is not the easiest dog, but she has groomed him regularly for eight years and does a wonderful job every single time. Nicholl is absolutely the best!!
Ashley E. - Nicoll and her mother are hands down the kindest people I’ve ever met. They both listened to my endless woes because of a previous grooming experience, and soothed all my worries.On the day of my appointment Nicolls husband very gently soothed my frightened cat, and nicoll opened the window and let me watched as they fixed the mess that used to be a cat. It was an endlessly positive experience for me, and for my cat. And she looks so much better!!! Thank you to all of you!!! Me and thumper appreciate your kindness!!!!
Donna H. - Very professional and they are awesome with my 22 year old deaf cat.....Nicole and staff are just the best!!!!
Barbara M. - Nichole, her mom and husband are the best. She treats the animals like her own.
Karen R. - I
rescued a dog that had never been groomed. I took home everywhere and
one groomer suggested he be sedated . I consulted with my vet and she
recommended K-9s&Felines. It was wonderful!! She is amazing and does
a great job.
Tony R. - Quiet atmosphere. Perfect for my anxious Chihuahua. He was nervously shaking when we walked in and was walking around the place like he owned it, on our way out!
Janet P. - Niccole
is amazing she is very passionate about her job and the animals she
grooms I had a very fluffy cat that was nothing but a matted mess the
first time I brought him in we decided to shave him and nicole suggested
a lion cut witch I let her do and he looked great ,he actually fell
asleep nicole is wonderful unfortunately (bear my cat)passed away but
wen I get another animal whether it b a cat or a dog the only place I
will bring them to get groomed will b K-9S & FELINES because nicole and her mother ROCK!!!!!!!!!
Liz - Nichole took such good care of my dog until she passed away a few years
ago. Now I’m adopting a new furry friend who needs lots of grooming and I
can’t wait to see you guys on a regular basis again!
Kelly P. - We have a stray that adopted us and was painfully matted. it was
heartbreaking to even pick him up because I was afraid I was hurting
him. 30 minutes with Nicoll and he's literally a new cat!! He's visibly
happy and doing wonderful!! He was matted to a point I can't even
describe and she literally changed him into a happy relaxed cat AND put
up with me being so nervous!!!! I will be forever grateful!!! Such nice
people that I have been lucky enough to meet!!!
Carol W. - LOVE how Nicoll takes care of our boys. My Golden Shepherd is skittish
around strangers but he loves his "Auntie" Nicoll. Our yellow Lab loves
his visits to the store and his grooming session. Both boys look
FABULOUS after their grooming. I wouldn't think of taking them anywhere
else. Thank you, Nicoll!